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Best Western Plus Austin City Hotel

This is a 3 star hotel in Austin
2200 South I-35, Austin, TX, U.S.A.
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Guest Reviews

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118.40 USD - 0.00 USD Best Western Plus Austin City Hotel
Rating:
5.1
Mediocre
Ranking:
#53
Out of 134 hotels
Guest Rating Explained
Rating: 5.1 / 10
No. of guest ratings: 1
No. of guest comments: 1
Guest Recommended: No
Popularity Ranking Explained

Rating: #53 out of 134 hotels in Austin ranked by guests.
Guest Recommendations
"Horrible experience. I confirmed TWICE - once with free hotel search who personally called the hotel for me - and once by calling the hotel myself - to make sure that our king "suite" would indeed have a full size pull-out couch on which my two children would sleep. Unfortunately, the first room we were given had no pull out couch. Just a couch. Initially we were told they had no other rooms. No cot, nothing. After the front desk clerk - who was friendly - contacted the manager she put us in another king "suite" with a supposed full pull-out couch. This room had a loveseat and a single pull-out couch. My daughter and my husband and I got no sleep the whole night b/c my daughter kicked us all night long in the king bed. After asking for some sort of compensation for all the inconvenience, I was given a lousy $10 discount. The manager did not call me as promised. The hotel was also dirty - the pool was full of leaves. It was somewhat run down and some non-smoking rooms smelled strongly of smoke. One other guest complained of the smell while I was in the lobby and stated to me that they had to go out and buy air freshener. Our first room was quite smelly and the door didn't open properly. Overall, I was extremely disappointed in the whole experience. Jeannie from Plano"
Andrew from Plano, TX US rated Best Western Plus Austin City Hotel 2 out of 10 on April 17, 2005

Amenities

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Best Western Plus Austin City Hotel

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Pet Friendly
  • Elevator / Lift
  • Banquet Facilities
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • Wake-up Service
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Garden
  • Photocopier
  • Ballroom
  • Jacuzzi
  • Spa & Wellness Centre
  • En suite
  • Private Bathroom
  • Private Toilet
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Fax 5124447254
Friday Closing Time 24:00
Friday Opening Time 00:00
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Postal Code 78704-4436
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone 5124440561
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

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Published 09.01.2015
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