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Grand U Hotel

This is a 2 star hotel in Singapore
43A Jalan Besar, Singapore, Singapore
Photo 1 - Grand U Hotel
40-room hotel within 4-min walking distance of restaurants and public transit
Pros 
  • Free Wi-Fi in public areas
  • Several guests thought that the room rates were reasonable
  • Several reviewers praised the staff for their friendly service
  • A few guests thought that this hotel was centrally located
Cons 
  • Many guests found their rooms to be too small
  • Four reviewers said that they saw bugs in their rooms
  • Several guests complained that their bathrooms and bedding did not appear clean
  • A couple of reviewers were disturbed in their rooms by traffic noise
  • A couple of guests complained about smelling cigarette smoke in their rooms
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Editor's Analysis

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Updated on Aug 23, 2013
Overview
This property is situated among local businesses, shops and restaurants in north Singapore. With Sim Lim Tower, a commercial building, and Sim Lim Square, a shopping centre, both within a 4-minute walk, this hotel is well located for both leisure and business travellers. 

Both smoking and non-smoking accommodations are available. All 40 rooms include a TV, an en suite bathroom with a shower, a coffeemaker, a hair dryer and air conditioning. Rooms are furnished with one double bed.

Other on-site amenities include free Wi-Fi in public areas, a restaurant and a concierge desk. This hotel has rooms on four floors and no elevator.

The Verge Shopping Mall is 7 minutes away on foot, while the Bugis MRT Station (public transit) is an 8-minute walk away. Singapore Art Museum is 16 minutes away via public transit, while Lau Pa Sat, an historic building and food centre, is a 30-minute trip away via public transit.

Universal Studios Singapore and Underwater World are both about a 20-minute drive away or 45 to 60 minutes away via public transit. The Singapore Zoo and Night Safari are both about 30 minutes away by car or a 75- to 95-minute trip via transit. Changi Airport (SIN) is 30 minutes away by car or about a 90-minute trip via public transit. (All walking, public transit and driving time estimates: Google Maps)
The Good
There were few common compliments found for this hotel, among the reviews used for this analysis. However, several guests agreed that the room rates were reasonable and that the staff were friendly. However, there were also some complaints about overall value (see below).

A few reviewers found this hotel centrally located for accessing restaurants and nightlife on foot.

The Bad
There were many concerns and complaints found for this property, among the reviews sourced for this editorial.

Many guests found their rooms uncomfortably small. One reviewer said that there was just enough floor space for one piece of luggage, while another guest mentioned that there was just enough room to open the door.

Four guests said that they discovered cockroaches in their rooms, while two reviewers thought that they spotted a rat or mouse in their rooms.

Several reviewers were disappointed with the cleanliness of their bathrooms, bedding and carpeting. Two guests used the word disgusting to described their rooms, while one reviewer said that her room was nasty. A couple of reviewers complained about strong cigarette odours in their rooms, while a couple of other guests were disturbed in their rooms by traffic noise.

A couple of guests said that this hotel did not offer good value for the money they spent, while a couple of reviewers were inconvenienced by the lack of an on-site elevator.
TripAdvisor.ca ranked this hotel #32 out of 39 B&B and Inns in Singapore, with an average score of 1 out of 5, from 13 reviews.

Agoda.com gave this property an average score of 5.6 out of 10, based on 322 guest reviews.

The author used Agoda.com, HotelsComdined.com and TripAdvisor.ca as sources for writing the overview.

Amenities

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Grand U Hotel

  • Restaurant
  • Concierge
  • Air Conditioned
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Internet Connection (wireless)
  • Shower


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Published 09.01.2015
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