OverviewLocated about a 10-minute drive from Singapore's city centre in the Geylang District, and a 12-minute walk from
Aljunied MRT Station, the Fragrance Hotel - Pearl is suitable for travellers who require an economical stop-over hotel with an elevator and easy access to public transit.
This smoke-free hotel has 129 air-conditioned guest rooms, each offering one double bed or two single beds, cable TV, a coffeemaker, a private bathroom and a hair dryer. Rooms with a mini-fridge are also available.
The hotel also offers 24-hour front desk service, guest laundry facilities and free parking (spots are limited and on a first-come, first-served basis). Wi-Fi is an additional SGD 18 per day, pets are not permitted, and the hotel does not offer wheelchair-accessible rooms.
Liu Da Ma Charcoal BBQ Restaurant, as well as several other restaurants, can be found 2 minutes north of the hotel on foot, while Katong Shopping Centre is a 7-minute drive southeastward. Singapore National Stadium is roughly a 7-minute drive southwest of the hotel, and Changi International Airport (SIN) is about a 15-minute drive east. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with compliments going to the hotel's staff, value and location.
Many reviewers were pleased with the level of customer service they received, characterizing the staff as helpful, efficient and accommodating. One lodger remarked that the front desk staff were ready, willing and able to give good directions.
The hotel's value was praised by several guests, who described the room rates as cheap and low and felt that the hotel was an excellent budget option. A few guests were disappointed they had to pay extra for Wi-Fi, however.
Several lodgers were satisfied with the hotel's location, describing it as close to restaurants, Aljunied MRT Station, shopping, a convenience store, the airport, downtown and nightlife. One guest stated the hotel was, "located at a convenient walking distance to trains with connections downtown and to the airport". It should be noted, however, that some travellers were disappointed with the hotel's location (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and the location.
While some guests were pleased with their rooms' cleanliness and water pressure, some other reviewers were disappointed with their accommodations. They reported small rooms, limited TV channels, ill-fitting sheets and old furniture.
Although the majority of lodgers praised the hotel's proximity to restaurants and transit, some guests had complaints. They described the hotel as being in the city's "red light" district, and recommended that those travellers with children find a hotel in a different neighbourhood.
Booking.com guest reviews rated the hotel 6.4 out of 10 from 219 reviews.
TripAdvisor.com guest reviews ranked the hotel #
192 of 285 Singapore hotels with an average rating of 3 out of 5 from 202 reviews.
Expedia.com guest reviews rated the hotel 3 out of 5 with a 78% recommendation rate from 78 reviews.
