OverviewLocated about an 8-minute drive from
Mactan Cebu International Airport Terminal (CEB) and a 3-minute drive from Quezon National Highway, the Express Inn Lapu Lapu is suitable for car or air travellers who require a hotel with on-site dining, a free breakfast and easy highway access.
Each of the hotel's guest rooms comes equipped with free Wi-Fi, cable TV, air conditioning and a private bathroom. The hotel is wheelchair accessible and smoking and non-smoking rooms are available.
The hotel also offers 24-hour reception, an elevator, free parking, a free continental breakfast, 24-hour room service and on-site dining at Sammy's Cafe.
Lapu-Lapu City's centre is about a 13-minute drive away, while J Centre offers shopping 11 minutes away by car. Cebu-Mactan Ferry Terminal and Lapulapu City Public Market can both be found a 4-minute drive from the hotel. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with compliments going to the hotel's staff, rates and rooms.
The hotel's staff were the source of numerous compliments by reviewers. They were characterized as accommodating, informative, efficient and helpful with advice and directions.
Several lodgers were pleased with the hotel's rates. They described them as affordable, cheap, very good and economical.
The hotel's accommodations were enjoyed by some travellers. They found their rooms to be clean, well equipped and modern, with comfortable beds and linens and efficient air conditioning. Some guests criticized their lodgings, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and location.
Although some lodgers were satisfied with their clean and comfortable rooms, some reviewers were disappointed with their accommodations. They reported poor Wi-Fi connectivity, small-sized rooms, a lack of toiletries and hair dryers and noise transfer from guests in the hallways.
While the majority of guests were pleased with the hotel's proximity to the airport, some travellers criticized the hotel's location. They reported the location being hard for taxi drivers to find, as well as difficulty finding a taxi from the hotel. A lack of restaurants and other establishments near the hotel was also reported.
Booking.com guest reviews rated the hotel 6.8 out of 10 from 170 reviews.
TripAdvisor.com guest reviews ranked the hotel #17 of 27 Lapu-Lapu City hotels with an average rating of 3.5 out of 5 from 36 reviews.
Expedia.ca guest reviews rated the hotel 3.2 out of 5 with a 96% recommendation rate from 25 reviews.
