OverviewLocated about a 7-minute drive from Kuala Lumpur's city centre, and a 3-minute walk from
Pasar Seni LRT Station, the Ancasa Hotel & Spa Kuala Lumpur is geared towards business or vacation travellers who prefer a centrally located hotel with on-site dining and meeting/conference space near public transit.
This hotel has 294 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a mini-fridge, a coffeemaker, a daily newspaper, a hair dryer, an iron and ironing board and an in-room safe. Family rooms and rooms with a bathtub are also available, as are rooms with wheelchair accessibility.
Hotel amenities include a spa and wellness centre, a fitness room, meeting/conference space, a bar/lounge, laundry services, free parking and a free continental breakfast. On-site dining is served at Saffron Brasserie, which serves breakfast, lunch and dinner. Pets are not permitted.
The Central Market is about a 2-minute walk from the hotel, while Merdeka Square and Jamek Mosque are both an 8-minute walk northward. Sultan Abdul Aziz Shah Airport (SZB) can be found roughly 30 minutes west by car. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.
Many lodgers were pleased with the hotel's location, finding it to be close to public transit, Chinatown, the city centre, flea markets, restaurants and malls. One guest noted, "Centrally located in Chinatown and 2 minute walk to Puduraya bus station. Plenty of local food places are near. Perfect hotel to visit Kuala Lumpur tourist attractions".
The hotel's staff were the source of numerous compliments by reviewers, who characterized them as helpful, accommodating, friendly and efficient.
Several guests enjoyed the hotel's accommodations. They described their rooms as spacious, clean, well equipped and well maintained, with comfortable beds and great city views. It should be noted, however, that some reviewers had complaints about their rooms (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms.
Although several lodgers enjoyed their well-equipped and comfortable rooms, some reviewers had complaints about their accommodations. They reported poor Wi-Fi connectivity, poor water pressure, small beds and toilets, worn furniture, some cleaning issues, street noise in front-facing rooms and some plumbing issues.
Booking.com guest reviews rated the hotel 7.5 out of 10 from 363 reviews.
TripAdvisor.com guest reviews ranked the hotel #
69 of 236 Kuala Lumpur hotels with an average rating of 3.5 out of 5 from 345 reviews.
Expedia.ca guest reviews rated the hotel 3.6 out of 5 with a 90% recommendation rate from 20 reviews.
