OverviewLocated a few seconds from the
Tonle Sap River, and a 9-minute drive from Phnom Penh's city centre, the Amari Hotel is geared towards travellers who require a well-priced and centrally located hotel with free Wi-Fi and an on-site bar.
This hotel has 22 air-conditioned guest rooms. Amenities include free Wi-Fi, free bottled water, a coffeemaker, a mini-fridge, cable TV, a desk and a private bathroom. Rooms with an outside window and balcony are also available. The hotel also offers an elevator and an on-site bar.
The Royal Palace Complex is about a 12-minute walk south of the hotel, while Sorya Shopping Center is roughly a 15-minute walk soutwest. C'est Wat Restaurant is a 2-minute walk north and The Killing Fields are a 30-minute drive southwestward. Phnom Penh International Airport (PNH) is a 25- to 30-minute drive westward. (All distances and travel time estimates: Google Maps).
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, rooms, staff and value.
Numerous lodgers praised the hotel's location, describing it as central, and close to the riverside, nightlife, restaurants, the Royal Palace and a 24-hour convenience store. One guest noted, "Hotel is close by to restaurants and bars, and most places worth visiting in the town are within walking distance".
The hotel's rooms were complimented by several reviewers. They described them as clean, functional and well sized, with comfortable beds. It should be noted, however, that a few lodgers had complaints about their rooms (see below).
Several guests enjoyed the level of customer service they received during their stay. They characterized the staff as friendly, helpful and bilingual.
A few patrons were pleased with the hotel's value, describing the rates as good and reasonable. It was also mentioned that the quality was good for the price point.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and noise transfer.
Although several reviewers were pleased with their clean and comfortable rooms, a few guests had complaints about their accommodations. They reported poor TV reception and channel selection, small-sized rooms and broken in-room air-conditioning units.
A few guests complained of noise transfer during their stay. They reported traffic noise in street-facing rooms, as well as noise from guests in adjacent rooms.
TripAdvisor.com guest reviews ranked the hotel #
107 of 184 Phnom Penh hotels with an average rating of 3.5 out of 5 from 24 reviews.
Hotelscombined.com guest reviews rated the hotel 7.4 out of 10 from 17 reviews.