OverviewLocated about an 8-minute drive from Jerusalem's city centre and a 2-minute drive from the nearest Highway 50 on-ramp, the Ramada Jerusalem is suitable for business or vacation travellers who require a centrally located hotel with meeting/banquet space, on-site dining and easy highway access.
Each of this smoke-free hotel's air-conditioned guest rooms and suites comes equipped with cable TV, a desk, an in-room safe, a mini-fridge and a hair dryer. Rooms with a coffeemaker and breakfast included are also available, as are wheelchair-accessible rooms. In-room Wi-Fi is ILS 110 and pets are not permitted.
Hotel amenities include indoor and outdoor pools, a sauna, a steam room, a fitness centre, a tennis court, meeting/banquet facilities, a business centre, a gift shop, laundry services, vending machines, free parking, a coffee shop and on-site dining at Timna Meat Restaurant, which serves breakfast, lunch and dinner daily.
Old City Jerusalem is roughly a 19-minute drive away, while Hebrew University of Jerusalem can be found 13 minutes away by car. Malha Mall offers shopping about a 6-minute drive from the hotel and Ben Gurion Airport (TLV) is a 36-minute drive away. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with compliments going to the hotel's location, food and rooms.
Numerous guests praised the hotel's location, describing it as central and close to attractions, highway access, public transit, museums, downtown Jerusalem, restaurants, the Wester Wall and Machane Yehuda Market. One patron noted, "Very convenient to all locations in Jerusalem--uptown and downtown. Close to the light rail and walking to many destinations".
The hotel's food was the source of many compliments by reviewers. They described it as kosher, delicious, excellent, fresh, varied and tasty.
Several lodgers were pleased with their accommodations at the hotel. They found their rooms to be clean, well maintained, quiet and spacious, with great city views and comfortable beds and linens. Some travellers were disappointed with their lodgings, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and staff.
Although the majority of reviewers were pleased with their clean and well-equipped rooms, some guests criticized their accommodations. They complained about the lack of free in-room Wi-Fi, as well as small-sized rooms, dated decor, worn carpets and furniture, small TVs and musty odours.
While some travellers enjoyed the level of customer service they received, some lodgers complained about the staff. They characterized them as unresponsive, unfriendly, belligerent and unaccommodating.
TripAdvisor.com guest reviews ranked the hotel #40 of 88 Jerusalem hotels with an average rating of 3.5 out of 5 from 323 reviews.
Hotels.com guest reviews rated the hotel 3.3 out of 5 from 39 reviews.
Expedia.ca guest reviews rated the hotel 3.1 out of 5 with a 63% recommendation rate from 35 reviews.
