OverviewLocated about a 12-minute drive from Surabaya's city centre and about a 6-minute drive from
Surabaya University (UBAYA), the D'Season Hotel is suitable for business and vacation travellers who prefer a well-priced boutique-style hotel with on-site dining and an airport shuttle service.
This hotel has 48 air-conditioned guest rooms, each offering free Wi-Fi, satellite TV, a minibar and a coffeemaker. Standard rooms offer one double bed, while various rooms and suites offer additional amenities such as a sitting area and a desk.
Hotel amenities include an indoor pool, an outdoor pool, a hot tub, a spa and wellness centre, fitness facilities, meeting/banquet space, a business centre, laundry service, 24-hour room service, a coffee shop, free parking, a free breakfast and a free airport shuttle (please contact the hotel for scheduling details). On-site dining is available at Pawon Resto, which is open daily from 10 am to 10 pm.
Juanda International Airport (SUB) is roughly a 20-minute drive from the hotel, while the Tenth of November Institute of Technology is about a 15-minute drive away. The Kebun Binatang Surabaya, a zoo, is a 9-minute drive from the property, and Surabaya Plaza can be found 20 minutes away by car. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, location and value.
Many reviewers praised the hotel's staff, and characterized them as attentive, efficient, welcoming and helpful in getting taxis for guests.
Numerous guests were pleased with the hotel's location. They described it as providing easy access to the main road, as well as being close to downtown, the airport, restaurants, shopping, a gas station and the train station.
The hotel's value was positively mentioned by several lodgers. They described the rates as cheap, decent, good and affordable.
The majority of reviewers also favourably described there rooms, however, there were also some common complaints about rooms (see below for more details).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms.
While the majority of reviewers described their rooms as clean and spacious with comfortable beds, some guests had complaints about their accommodations. They reported cigarette odours in non-smoking rooms, small bathrooms, some cleaning issues and many mosquitoes.
Agoda.com guest reviews rated the hotel 7 out of 10 from 282 reviews.
TripAdvisor.com guest reviews ranked the hotel #288 of 63 Surabaya B&B and Inns with an average rating of 2 out of 5 from 6 reviews.
