Overview
Located in Jakarta's city centre and a 2-minute walk from Gondangdia Train Station, the Ibis Hotel Arcadia Jakarta is geared towards business or leisure travellers who require a centrally located and economical hotel with easy access to public transit and free Wi-Fi.
This hotel has 93 air-conditioned guest rooms, each offering free Wi-Fi, cable TV, a minibar, a coffee/tea maker, an in-room safe, a desk, an iron and ironing board and a hair dryer. Rooms come with one double bed or two single beds and wheelchair-accessible rooms are available upon request.
Hotel amenities include a bar, meeting/conference space, a business centre, massage facilities, laundry services and limited free parking. La Table serves breakfast, lunch and dinner daily. Pets are not permitted.
Cahaya Kota Restaurant less than a 1-minute walk south of the hotel, while Ex Plaza is about a 6-minute drive southwest. The National Gallery of Indonesia can be found roughly 15-minutes north on foot and Jakarta Soekarno-Hatta International Airport (CGK) is a 30-minute drive southwest. (All distances and travel time estimates: Google Maps).
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.
Many guests praised the hotel's location, describing it as central, and close to restaurants, shopping, nightlife, the business district, public transit and the National Monument. One patron noted, "The location is strategic with access for shopping and eateries, also 24 hrs mini markets such as Circle K and Seven Eleven".
Numerous reviewers complimented the hotel's staff, characterizing them as friendly, helpful with directions and efficient.
The hotel's accommodations were enjoyed by several lodgers. They described their rooms as clean, spacious, well equipped and functional, with comfortable beds and fast Wi-Fi. It should be noted, however, that some guests had complaints about their rooms (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms.
Although several lodgers enjoyed their well-equipped and comfortable rooms, some guests were disappointed with their lodgings. They reported small rooms, dated decor, worn bathrooms and fixtures and some cleaning issues.
TripAdvisor.com guest reviews ranked the hotel #59 of 249 Jakarta hotels with an average rating of 3.5 out of 5 from 344 reviews.
Booking.com guest reviews rated the hotel 7.3 out of 10 from 187 reviews.
Expedia.ca guest reviews rated the hotel 3.6 out of 5 with a 90% recommendation rate from 39 reviews.
