OverviewLocated in Jakarta's Central Business District and about a 20-minute walk from Jakarta's city centre, the Aston Rasuna is suitable for business or vacation travellers who require a hotel with meeting/banquet space, on-site dining and extended kitchen amenities.
This hotel has 224 air-conditioned one-, two- and three-bedrooms suites, each offering free Wi-Fi, cable TV, a separate bedroom, a living room, a kitchen, a dining area, a balcony, a desk, a jetted tub, a hair dryer, an iron and ironing board and a bathrobe for each guest. Washing machines are available upon request.
Hotel amenities include a spa and wellness centre, an indoor pool, an outdoor pool, fitness facilities (including basketball and tennis courts), meeting/banquet space, a business centre, laundry services, a coffee shop, a food market, free parking and a free breakfast. On-site dining is available at MeZZa Cafe, Bar & Lounge, which is open for breakfast, lunch and dinner daily. Pets are not permitted.
Ambassador Mall is approximately a 20-minute walk southwest, while the Rumah Sakit Metropolitan Medical Centre is a 6-minute walk westward. The International Design School can be found 3 minutes north by car and Jakarta Soekarno-Hatta International Airport (CGK) is roughly a 35-minute drive northwest of the hotel. (All distances and travel time estimates: Google Maps).
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.
The hotel's location was praised by many guests, who found it close to bars, a taxi stand, the Epicentrum Walk, shopping, restaurants, a cinema, the business district and a hospital. One lodger noted, "the area was really convenient for getting around".
Numerous reviewers praised the hotel's staff, characterizing them as friendly, helpful, responsive and efficient.
Several lodgers enjoyed the hotel's accommodations. They described their rooms as spacious, quiet, clean, well equipped and well maintained, with comfortable beds. It should be noted, however, that some patrons had complaints about their lodgings (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some complaints about the rooms and noise transfer.
Although several guests were pleased with their clean and spacious rooms, some reviewers were disappointed with their accommodations. They reported dated decor, leaking air-conditioning units, under-equipped kitchens and poor Wi-Fi connections.
A few lodgers complained of noise transfer during their stay, reporting noise disturbances at 4 am in rooms facing the Al-Bakrie Mosque. These guests recommended booking rooms on the opposite side of the hotel.
TripAdvisor.com guest reviews ranked the hotel #97 of 248 Jakarta hotels with an average rating of 4 out of 5 from 205 reviews.
Hotels.com guest reviews rated the hotel 3.1 out of 5 from 17 reviews.
Expedia.ca guest reviews rated the hotel 2.7 out of 5 with a 29% recommendation rate from 7 reviews.
The author called the hotel on August 22, 2013 to verify some information.
