OverviewLocated about an 8-minute drive from Jakarta's city centre in the city's Golden Triangle District, the Ascott Jakarta is suitable for business or vacation travellers who require apartment-style accommodations with extended kitchen amenities, free Wi-Fi and an outdoor pool.
Each of the hotel's studio, one-, two- or three-bedroom apartments comes equipped with an in-room safe, cable TV, a DVD player, a full kitchen, a dining area, a desk, a washer and dryer, a bathrobe for each guest, an iron and ironing board and a hair dryer. All units are non-smoking and pets are not permitted.
Hotel amenities include free Wi-Fi in common areas, 24-hour reception, an outdoor pool, a sauna, a fitness centre, a tennis court, a convenience store, laundry services, free parking and on-site dining at Frangipani, which serves breakfast, lunch and dinner daily.
Grand Indonesia offers shopping roughly a 2-minute walk away, while Selamat Datang Monument can be found 3 minutes away on foot. International Design School is about a 9-minute drive from the hotel and Halim Perdanakusuma Airport (HLP) is a 19-minute drive away. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with compliments going to the hotel's location, staff and rooms.
The hotel's location was the source of many compliments by reviewers. They found it close to shopping malls, restaurants, a supermarket and Jakarta's business and financial district.
Numerous guests were pleased with the level of customer service they received during their stay. They characterized the staff as friendly, professional and helpful.
Several lodgers enjoyed their accommodations at the hotel. They described their rooms as modern, spacious, clean, quiet, renovated and well equipped. It should be noted, however, that some travellers were disappointed with their lodgings (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms.
Although several lodgers were pleased with their spacious and well-equipped rooms, some guests criticized their accommodations. They reported dated decor and furniture, musty odours, uncomfortable beds, cleaning issues and noise transfer from the hotel's ongoing renovations. A few travellers recommended asking for renovated rooms only.
TripAdvisor.com guest reviews ranked the hotel #122 of 280 Jakarta hotels with an average rating of 3.5 out of 5 from 56 reviews.
Booking.com guest reviews rated the hotel 7.9 out of 10 from 33 reviews.
Expedia.ca guest reviews rated the hotel 2 out of 5 with an 88% recommendation rate from 8 reviews.
