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Grand Mercure Shanghai Hongqiao

This is a 5 star hotel in Shanghai
369 Xian Xia Road, Shanghai, China
Photo 1 - Grand Mercure Shanghai Hongqiao
5-min. walk from train station, on-site restaurants, clean and spacious rooms
Pros 
  • Many guests described their rooms as clean and spacious
  • Many reviewers found the location convenient for accessing shopping, restaurants and the train station on foot
  • Several guests said that this hotel provided convenient access to the airport
  • The staff were complimented for their friendly service by several reviewers
  • A couple of guests enjoyed the food at the continental breakfast
Cons 
  • Several guests complained about dim lighting in their rooms
  • A few reviewers thought that the room rates were expensive
  • A few guests thought that the room interiors were dated
  • A couple of reviewers complained about slow Wi-Fi service
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Editor's Analysis

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Updated on Dec 1, 2013
Overview
This hotel is situated in the Hongqiao District, close to restaurants, bars, shopping and local offices. The Parkson Shopping Center and the nearest train station are both within a 5-minute walk. Offering multiple restaurants and a fitness centre, this property is well suited for business travellers and leisure guests who prefer to access dining and recreation on site.

Both smoking and non-smoking accommodations are available. All rooms include a TV, a mini-bar, a microwave, a coffeemaker, a safe, an iron and ironing board, a magnifying mirror, a hair dryer and air conditioning. This hotel does not offer wheelchair-accessible rooms, however, all doors are 32 inches wide.

Wi-Fi is available throughout the hotel for an extra fee. Parking is available on site for an additional fee of CNY 128 per day. Pets are not permitted.

This hotel offers a daily continental breakfast in the Atrium. There are also two on-site restaurants that serve lunch and dinner, and one on-site bar. Room service is available 24 hours.

Other on-site amenities include meeting space, a sauna, a fitness centre, massage service, concierge and tour assistance, babysitting service and dry cleaning.

The Cloud Nine Plaza shopping centre and Zhongshan Park are both within a 10-minute drive of the hotel, while the Oasis Middle Ring Business Centre and the French Concession are both about 12 minutes away by car. The Shanghai Concert Hall is about 15 minutes away by car, while Shanghai Hongqiao International Airport (SHA) is about a 20-minute drive away.

Pudong International Airport (PVG) is 45 to 50 minutes away by car. (All walking and driving time estimates: Google Maps)
The Good
Among the reviews used for this analysis, many guests seemed happy with their stay at this hotel.

Many guests described their rooms as clean, spacious and generally comfortable, while some reviewers added that the rooms were well equipped and quiet. However, there were also a few complaints about rooms (see below for more details). 

Many reviewers found the location convenient for accessing restaurants, shopping and the train station on foot, while several guests said that the airport was a short drive away from this hotel.

The staff were complimented for their friendly and efficient service by several guests, while a couple of reviewers praised the food served at the continental breakfast.

The Bad
There were several common concerns found for this hotel, among the reviews sourced for this editorial.

A few guests thought that the room rates were too high and that the hotel didn't offer good value for the money they spent, while a couple of reviewers thought that the prices at the on-site restaurant were too expensive.

While many guests found their rooms spacious, a couple of reviewers thought that the rooms were small. A few other reviewers said that their rooms had dated furniture and dim lighting.

A couple of guests complained about slow Wi-Fi service.
Expedia.ca gave this hotel an average score of 4.2 out of 5, with 96% of 24 guests recommending the property.

TripAdvisor.ca ranked this hotel #210 out of 3,215 hotels in Shanghai, with an average score of 4 out of 5, from 375 reviews.

The author used the official website and Expedia.ca as sources for writing the overview.

Amenities

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Grand Mercure Shanghai Hongqiao

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Airport shuttle
  • Concierge
  • Valet Parking
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • Secretarial Service
  • Bath / Hot Tub
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Shops
  • Garden
  • Photocopier
  • Ticket Service
  • Ballroom
  • Salon
  • Massage
  • Internet Connection (wireless)
  • Bathrobes
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Coffee Shop/Cafeteria
  • Luggage Storage
  • Shops in Hotel
  • Express Check-In/Check-Out
  • Self Laundry


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Published 11.24.2014
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