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Sheraton Dubai Creek Hotel and Towers

This is a 5 star hotel in Dubai
Baniyas Street/Creek Road, Dubai, United Arab Emirates
Photo 1 - Sheraton Dubai Creek Hotel and Towers
Overlooks Dubai Creek, on-site restaurants, recommended for attentive service
  • Free parking
  • Free breakfast, free bottled water, and free evening snacks with select rooms
  • The staff were frequently complimented for their friendly service
  • Many guests praised the food at the on-site restaurants
  • Many reviewers praised the free breakfast at the Club Lounge
  • Several guests praised the views of the Dubai Creek from their rooms
  • A couple of guests complained about smelling cigarette smoke within the hotel
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Editor's Analysis

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Updated on May 28, 2013
This property overlooks Dubai Creek and is situated among embassies and business offices. Offering multiple on-site restaurants and recreational facilities, this hotel is well suited for guests looking for a resort-style property.

Both smoking and non-smoking accommodations are available. All 262 rooms and suites include a flat screen TV, a DVD player, a hair dryer, a bathrobe, a sofabed, a bidet, a desk, a coffeemaker, a mini-bar, a fruit basket, an iron and ironing board, floor-to-ceiling windows, a safe and air conditioning. Rooms and suites are furnished with either one king bed or two twin beds. 

Guests staying in rooms on the club floors also have access to the Club Lounge, which offers free bottled water, free breakfast, free evening hors d'oeuvres, complimentary copy and fax services and a beverage service.

Wi-Fi is available on site for an additional fee of 90 United Arab Emirates Dirhams per day (or about $25 CAD per day). Free self- and valet parking is available on site.

This property offers six on-site restaurants, including a 24-hour cafe, a poolside snack bar and a sports bar. A variety of cuisines are available, including Indian, Japanese and Italian. There is also an English-style pub. Breakfast, lunch and dinner are all served on site. Room service is also available.

On-site recreational facilities include a fitness centre, an outdoor pool, a children's pool, a lit outdoor tennis court, a sauna and a steam room. 

Other on-site amenities include a business centre (including secretarial services), event and conference facilities (for up to 500 people), a car rental kiosk, massage and body treatment services, concierge service, dry cleaning and shoe shine services, luggage storage, child care services, a jewelry shop and safe deposit boxes.

Gold and Spice Souks (market-style shopping) is 6 minutes away by car, while the Dubai Creek Golf and Yacht Club is a 7-minute drive away. The Burj Khalifa, the tallest building in the world, is 12 minutes away by car, while the Dubai Mall, one of the largest shopping centres in the world, is a 13-minute drive away.

Ski Dubai, an indoor ski resort, and 
Wild Wadi Water Park are both about 17 minutes away by car. The World Islands and the Palm Jumeirah Park, featuring an artificial archipelago of various small islands constructed in the shape of a palm tree, is a 23-minute drive away.

Dubai International Airport (DXB) is a 14-minute drive away. (All driving time estimates: Google Maps)

Guests may want to note that the hotel plans to close from July 8, 2013 to May 1, 2014 for renovations.
The Good
Many guests seemed to genuinely enjoy their stays at this hotel, among the reviews used for this analysis. The most complimented aspect of this hotel was the customer service. The staff throughout the hotel were frequently said to have provided friendly, helpful and attentive service. Several guests mentioned that they were granted early check-in and upgrades upon arrival. 

Many reviewers praised the food and service at the on-site restaurants, while many other guests praised the free breakfast served at the Club Lounge (accessible to guest staying in Club-floor rooms and suites only).

Several guests praised the views of Dubai Creek from their rooms. One reviewer thought that the view was stunning. A few reviewers described their rooms as well maintained and well appointed.

Several reviewers found the hotel well located for exploring the city, including the souks. A couple of guests mentioned that many attractions were within a short and reasonably priced cab ride.

A few guests enjoyed the on-site pool area, while a couple of other reviewers thought that the room rates were reasonable.

The Bad
There were very few concerns or complaints found for this hotel, among the reviews sourced for this editorial. However, one guest complained about smelling cigarette smoke in his non-smoking room, while another reviewer complained that one of the on-site restaurants permitted smoking. gave this hotel an average score of 4.3 out of 5, with 93% of 281 guests recommending the property. ranked this hotel #105 out of 452 hotels in Dubai, with an average score of 4 out of 5, from 590 reviews.

Guest Reviews

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405.02 AED - 0.00 AED Sheraton Dubai Creek Hotel and Towers
Out of 390 hotels
Guest Rating Explained
Rating: 6.6 / 10

No. of guest ratings: 1
No. of guest comments: 1
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #14 out of 390 hotels in Dubai ranked by guests.
Guest Recommendations
Stephen from Quakers Hill, AU rated Sheraton Dubai Creek Hotel and Towers 8 out of 10 on July 14, 2006


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Sheraton Dubai Creek Hotel and Towers

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Airport shuttle
  • Concierge
  • Valet Parking
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Tennis Courts
  • Golf Course
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Sauna
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • CD Player
  • DVD Player
  • Laundry service
  • Shops
  • Photocopier
  • Ballroom
  • Exhibit Space
  • Salon
  • Massage
  • Spa & Wellness Centre
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Bidet
  • Child Pool
  • Executive Floor
  • Luggage Storage
  • Souvenirs/Gift Shop
  • Express Check-In/Check-Out
  • Shoe Shine

User Contributed Info

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Nestled in the heart of a picturesque and enchanting location in Dubai, the Sheraton Dubai Creek Hotel & Towers naturally extends a warm welcome to one and all. 

Sitting on the banks of the Dubai Creek, this 5-star hotel offers 262 rooms & suites that enjoy uninterrupted views of the Dubai Creek and the city.

Category Accommodation and Food Services
Listing Type Place
Neighbourhood City Center
Number of Rooms 262
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email
Place Status Open at this location
Postal Code 4250
Public Access Open to the General Public
Telephone 971-4-2281111

24 Hour Hotel Reservations call Toll Free 1-866-899-8039 from the USA or Canada
International Callers call Toll Free 00-800-86071350 or +1 210-507-5997 and mention Promo Code 6932
Published 09.01.2015
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