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Holiday Inn Down Town

This is a 4 star hotel in Dubai
Al Rigga Street, Dubai, United Arab Emirates
Photo 1 - Holiday Inn Down Town
Downtown location with a rooftop pool, on-site restaurants, night club and spa
  • Free parking
  • Free breakfast for guests staying on the Executive Club Level
  • The staff were frequently complimented for their friendly service
  • Several guests found their rooms to be clean
  • Several reviewers found the location convenient for accessing local restaurants and the souks on foot
  • A few guests thought that this hotel offered good value for the money they spent
  • A couple of guests were disturbed by noise from the on-site night club
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Editor's Analysis

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Updated on May 30, 2013
This property is situated in downtown Dubai and is well located for both leisure and business travellers who are looking for convenient access to downtown destinations. The Gold and Spice Souks (market-style shopping) are within a 10-minute walk of this hotel.

Both smoking and non-smoking accommodations are available. All rooms include a 32" flat screen TV, a mini-bar, air conditioning with individual climate control, a coffeemaker, free newspapers delivered to guest rooms, a desk, two telephones, free local calls, a bidet, a hair dryer, a scale, a hamper and a mini-fridge. Rooms are furnished with one king bed or two twin beds. Some rooms also offer guest bathrobes and an iron and ironing board.

Suites offer more spacious accommodations and include a separate living area, two TVs, a CD and DVD player, a jetted tub and a dining table. Suites are furnished with one king bed.

Guests staying on the Executive Club Level have access to the Club Lounge, which serves a free breakfast.

Wi-Fi is available on site for 90 AED per day (or about $25 CAD per day) and wired Internet access is available for a one-time connection fee of 20 AED (or about $6 CAD). Free parking is available on site and pets are not permitted.

There are multiple on-site restaurants. The on-site rooftop Bistro serves breakfast, lunch and dinner, while Byblos serves dinner only and features live entertainment and belly dances. Fifth Avenue is a pub that serves dinner only, while The Metro Bar serves alcoholic beverages. Room service is also available.

The on-site New Holiday Spa offers manicures, pedicures, facials and massage treatments.

Other on-site amenities include a rooftop pool, a fitness centre, a sauna, a 24 hour business centre, meeting rooms, guest laundry facilities, dry cleaning service, shoe shine service, concierge service, porters/bellmen, safe deposit boxes, a beauty salon and newsstand.

The Dubai Creek Golf and Yacht Club is an 8-minute drive away. The Burj Khalifa, the tallest building in the world, is 13 minutes away by car, while the Dubai Mall, one of the largest shopping centres in the world, is a 14-minute drive away.

Ski Dubai, an indoor ski resort, and Wild Wadi Water Park are both about 18 minutes away by car. The World Islands and the Palm Jumeira, an artificial archipelago of various small islands constructed in the shape of a palm tree, is a 23-minute drive away.

Dubai International Airport (DXB) is a 15-minute drive away. (All walking and driving time estimates: Google Maps)
The Good
The staff were the most complimented aspect of this hotel, among the reviews used for this analysis. Reviewers described the staff as friendly, welcoming and professional.

Several guests found the location convenient for accessing the souks and nearby restaurants on foot. A few reviewers praised the food at the on-site restaurants and from room service, while a few other guests thought that this hotel offered good value for the money they spent.

Several reviewers found their rooms to be clean, generally comfortable, well maintained and well appointed. However, a few other guests thought that their rooms were in need of upgrades (see below for more details).

The Bad
There were very few concerns or complaints found for this property, among the reviews sourced for this editorial. However, a few guests thought that their rooms appeared somewhat dated and in need of upgrades, while a couple of other reviewers were disturbed by noise from the on-site night club. gave this hotel an average score of 3.8 out of 5, with 84% of 19 guests recommending the property. ranked this hotel #173 out of 454 hotels in Dubai, with an average score of 3 out of 5, from 133 reviews.

Guest Reviews

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235.75 AED - 0.00 AED Holiday Inn Down Town
Out of 390 hotels
Guest Rating Explained
Rating: 7.3 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #4 out of 390 hotels in Dubai ranked by guests.
Guest Recommendations
A personally and business friendly experience at HI Dubai
"The hotel is pleasant and very clean and well located. However the staff service at especially front desk and front desk management, but also Bistro and housekeeping was very helpful beyond the norm and significantly improved on previous stays"
Christopher from Phnom Penh, KH rated Holiday Inn Down Town 8 out of 10 on April 25, 2011
Jeanette from Sydney - Nsw, AU rated Holiday Inn Down Town 10 out of 10 on July 07, 2006
Attila from Budapest, HU rated Holiday Inn Down Town 8 out of 10 on November 07, 2004


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Holiday Inn Down Town

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Airport shuttle
  • Concierge
  • Tour Desk
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Golf Course
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Bath / Hot Tub
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Nightclubs
  • Billiards
  • Photocopier
  • Desk
  • Salon
  • Massage
  • Spa & Wellness Centre
  • Bathrobes
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Executive Floor
  • Luggage Storage
  • Designated Smoking Area
  • Ice Machine
  • Shoe Shine
  • Self Laundry

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Published 09.01.2015
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